Keller >Sweet Memories Cake & Catering
Best Wedding Experience One Could Expect. This company is awesome. They provided the cake, catering and boutquets and everything was perfect. The cake was awesome but that is what Sweet Memories is best known for. They catered shrimp cocktail, chicken with pasta and prime rib with sides. The presentation was perfect and the food was even better. Many of our guest remarked about how good everything taste and raved about the cake. The flowers were fresh and beautiful--exactly as my daughter had ordered. I have read a few other reviews that I have a hard time believing. Susan helped plan and provided us with the perfect wedding. It honestly could not have been any better.
Don't waste your time. We met with Susan on 3 occasions to discuss are cake for our wedding. We also sent her a confirmation email finalizing the favors and design of our cake. We order SQUARED 3 tier, choc with choc cream filling on one, white on white for the other 2 tiers with a cherry blossom design. She gave us a 3 tier ROUND cake the morning of our wedding. We had decided that the look of the cake (being round) was ok, it looked beautiful land never complained at pick up. ALSO. upon cutting the cake we noticed that one tier was half white cake half choc cake with choc cream filling (suppose to be all choc) , and 2 tiers white with cherry filling which we NEVER request any type of fruit filling. When we called the next day to complain, she told us that it was our fault because during the year since we started to discuss our cake plans with her that we had changed our minds about how we wanted it done. And since she didn't charge us to met with her those 3 times that we were out of luck. She also stated that we needed to find the lord and ask for peace since in our lives we would never be happy and hung up on us. DO NOT USE FOR ANY REASON!!!
Worst caterer. I agree entirely with the previous review. The bartenders were underage teenagers who couldn't make a drink if their life depended on it. I (as the bride) also got numerous complaints during the wedding about rudeness and denying drinks or the drinks tasting awful. The cake decorations that I bought were missing. She was an hour late. The flowers were absolutely pitiful. All of the other vendors were excellent, so I'm not a picky bride.
Rude!. My best friend hired Sweet Memories to cater her recent wedding. The food was adequate, but the service was horrible. Many of her guests were treated so rudely, that they felt obligated to complain to the very embarrassed bride. Several stations were unattended for long periods of time, and when guests attempted to serve themselves, they were snapped at. When I requested water, I was answered with "Can't you see that I am obviously very busy?" They even put out tip jars! The worst part is the Owner of the company was the rudest one of the bunch. Brides, be warned!!!
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