Quality Inn & Suites East

Doesn't Recommend

bsiu99

Joined 5 years ago

HORRIBLE Hotel!!. I chose this hotel because it was listed on Billy Bob of Texas' website of hotels nearby. I didn't think to check on reviews because it's a "quality" inn. I've stayed in some others before and they've always been acceptable. But this hotel was HORRIBLE. First of all, it's in a horrible neighborhood and was a bit off the beaten path. My friends and I were hesitant when we saw the hotel but then we got out and really got worried! There were used contraceptives right there on the curb in the parking lot. When we went inside, it took 10 minutes before someone finally came to the counter. The whole hotel had a stink to it... My door didn't shut properly - I had to slam it in order for it to catch.

DO NOT STAY at this hotel!! If you are going to the stockyard area - check out the Radisson that is listed on Billy Bob's website. I had some buddies stay there and it was very nice!

Recommends

Contributor

Joined 10 years ago

Budget-conscious travelers enjoy a free, daily continental breakfast and newspaper at this worldwide chain famous for "comfort.". In Short
Since 1981, leisure and business travelers have enjoyed gracious service and comfortable accommodations at budget-friendly prices. Standing behind its "100 percent guest satisfaction guarantee," the property offers customers a full refund if any problem cannot be resolved. Rooms include a 25-inch TV with premium channels, in-room coffee and comfortable work space. Guests looking for an exercise fix can get their adrenaline pumping in the pool or exercise room (select locations feature both).

Doesn't Recommend

member11

Joined 7 years ago

stay elsewhere. Please do not be misled. I thought this was a Comfort Inn (my credit card bill, my reservation and the trash can logos in the room do bear this name). However, it is not a Comfort Inn and you should not expect any of the standards of that national chain to apply to this property. I booked a non-smoking room but there were ashes in the room's trash cans. There was old coffee in the room's coffeemaker. There was a used towel hanging behind the bathroom door. There was an iron but no ironing board. There was no water in the "swimming pool." On top of all these problems, I was double-charged for this room: once when I paid cash at check-in and again when they billed the credit card that I had used to hold the room. Please find another place to stay. It will surely be better than this.