Brides & Beaux

A store you shouldn't miss!!!. I have shopped in this store for the last 10 years every time I needed something special. They don't just have wedding gowns.The staff is very helpful and courteous. Their selection is great and unique and If you are shopping for your wedding, it's a store you shouldn't miss!!!…

Best Bridal Store in the area. I bought my wedding dress here and was very happy with my designer grown. No one else had it. Patty was very helpful and the grown arrived on time as promised. My entire experience was very positive.…

DO NOT BUY YOUR DRESS HERE. This place is seriously horrible. I bought a dress from here, paid in full on day 1 - about a year out from my wedding date. I decided I wasn't happy with the dress and ended up wanting to buy something different. Which is my choice as a bride.

I went in to Brides and Beauxs, where I got my first dress from, to ask for advice. I remembered that they had a sale or discounted rack and thought maybe it was for dresses they had bought back. I explained my situation to Patti and told her I wasn't trying to be a problem or anything I just thought maybe she had some advice as I couldn't be the first bride to go through this situation. PATTI WAS SO INCREDIBLY RUDE.

She acted like I was wasting her time although there was no one else in the store. I told her I knew all sales were final, and I had already pain in full for my dress. All she would say to me was, "Well, I guess it's your own fault for trying on dresses after you had already paid for one. That was your first mistake."

I honestly thought she was kidding at first. She is a horrible, rude woman. I wouldn't reccommend Brides and Beauxs to my worst enemy. That's how rude and awful she was to me after she had my money.

Our conversation ended with her interrupting me by saying, "You know i've really got other things to do" and walking out of the room leaving me standing there alone.

Again, DO NOT BUY YOUR DRESS HERE. I hope Patti reads these reviews and decides to become a more approachable, compassionate, and kind human being. The customer service was unacceptable, and again - HORRIBLE.…

Very Poor Customer Service. I went here a couple months ago and spent over $600 at this store (on a veil). I came back up there to pick up my stuff and they treated me horribly!!!! It was like they couldn't care less about helping us after they already got our money. Patti mumbled under her breath to Carla "They didn't even have an appointment"... We didn't know we needed one to come pick something up that was already paid for. Then Carla said "There is no pleasing you" after we weren't too thrilled with the way she slopped the veil over a hanger.. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!!!! THEY ARE SOO RUDE! They could definitely use a class in customer service/etiquette.…