Only vet I'll let my dogs see.
We've been using Gully Animal Hospital for years. Dr. Franklin is a superb vet! Extremely caring and sensitive to your older pets needs. He has treated both of our Boston Terriers as though they were his own dogs. Offered to take them home and care for them as the hospital does not provide 24hr attended care. Always there to answer phone calls when I had questions when it got towards the end. He was kind and understanding when it was our 14 yr old Boston's time. Now we have a new puppy and only Dr. Franklin or Dr. Williams will be her vet.
I cannot say enough wonderful things about Dr. Franklin or Dr. Williams. Truly kind people who want to do what's best for their patients. Will not use any other vet. We moved 30 minutes away and still make the drive to Arlington.
WANTED TO PUT MY YORKIE DOWN!. I took my 10 yr. old beloved Yorkie to Gully Hospt. because he was not feeling well. Dr. Franklin listened to his heart and appeared overly excited when he announced he had a hart murmur (as if he had never encountered one before). He looked at his teeth and told me because I had not practice good oral hygiene I was responsible for his heart issue. He took blood and told me the out come would probably not be good and he was not sure they would be able to do anything for him. I had to wait on the labs for 20 mins. and when the vet returned he told me it wasn't good and that I needed to put him down. When I asked if that was the only option he said he could put him on IV fluids but had only a 10% chance. Thank heavens I thought to take him to I-20 where Dr. Welch and Troy looked at the labs, told me they saw NO reason to put him down and asked if they could put him in ICU. Long story short one year later my Yorkie is doing great and more active than ever! My experience with this vet was heart breaking and I've since learned of others who have had worse experiences!
Open Late on Saturdays- For Better or Worse.
A few weeks ago, I found a puppy in pretty poor condition. All of his fur was missing, he had a distended belly, and of course, worms/worm eggs in his stool.
My usual vet was already booked for the day, but they referred me to a vet that might be able to see me- Gully Animal Hospital. The girls on the phone and at the front desk were great- very nice, helpful, etc. I have nothing but great things to say about them! In fact, Dr. Gully and his vet tech could have probably learned a thing or two from them with regards to "bedside manner" and overall demeanor. Dr. Gully was very short, seemed like he didn't want to be there, and actually looked at me when we were discussing the puppy maybe once in the 5 minutes he was with us.
All of that is almost excusable, I suppose.
My real problem lies in the fact that even after I brought in a stool sample that obviously had worms/worm eggs in it, he claimed all fecal tests came back negative and that my puppy did not have worms. Let's fast forward 4 weeks to this morning- my puppy has pooped out not one 6 inch long worm, but 2 and several smaller worms as well.
Needless to say, I'm extremely upset not only by the fact that I paid for the tests necessary to ensure that my puppy was safe and was essentially lied to and stolen from, but also that a vet, someone who supposedly has your animal's best interest at heart, would allow myself and my puppy to be put in this situation.
Ex-employee myself, mixed feelings..
Yes, yes... I myself am an ex-employee of Gully Animal Hospital, like so many others. I'm not going to totally rag on the place, but I do agree with some of the significant statements below. Some of the practices are unethical (physical treatment of animals.. but I have to say, its not like every animal who enters the place is abused. But I have seen it happen more times than I think is OK. (which is zero times)
I also agree that an AHAA practice is the way to go. Because: AHAA has set standards of patient care, medicine, sterility, housekeeping/cleanliness, ethics, and more. Its like they do all the research you can't do yourself, and prove it for you with regular inspections and reviews of the clinic by AHAA officials.
I do know that Gully A.H. reuses some medical supplies/equipment that are intended for one time or one patient use (yes, the fluid lines; and things like surgical gowns that are intended to be disposable- [they do autoclave them, though this is still not ideal] ).
As for the office manager being rude, that was probably said because he tends to show severe favoritism among employees. But he does seem to be nice to clients (whether this is genuine or sucking up, I don't know).
One thing I CERTAINLY agree with from that long review is to NOT leave a pet hospitalized overnight- mostly b/c there aren't employees overnight, and pets- just like people- deserve 24 hour monitoring and care if they are in a critical condition.
One awesome thing about the clinic? Grooming. Brandy (one of the groomers there) has been grooming for a long time, and she is just simply one of the best groomers there is! (Need proof? try to make an appointment... just be sure you do it weeks in advance, cause she'll be booked quite far out) I have never known Brandy to accidentaly cut a pet when grooming (unlike the Petsmart groomers... Sorry Petsmart); and all of her clients simply rave about her.
So, about the clinic on the whole- Here's how I feel:
Yes, you can get better care for your pets at other clinics, you can also get worse care for your pets at other clinics. Yes, the prices at Gully A.H. are a little bit higher than other general practices, and I'm not quite sure why- at least when I was working there the diagnostic and treatment technologies weren't horrible, but they certainly weren't great. I do hear they now have digital X-Ray, but I'm pretty sure thats about as far as the "cutting edge" goes. Gully's is fine for vaccines and treatment of common pet maladies, but don't hospitalize a critical patient there.
Do try to have your pets groomed there.
Well, Thats about it. Hope this helps!
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