Mandarin Chinese Buffet (Reported Closed)

Doesn't Recommend

loveadani

Joined 6 years ago

STAY AWAY! Horrible food and equally rude staff!. Not only was the food awful, the ?manager? was rude and unaccommodating. No customer service and disgusting food means we will definitely not be visiting again, however, I do believe a regulatory department should make a point to visit!

None of the food was fresh and everything we tasted was completely unacceptable. We each took one bite of each item we placed on our plates and no more than one. One was all we needed to know the food was inedible. We brought our complaint to management who was completely unaccommodating and unresponsive as to solving the problem. This is unacceptable in the service industry.

We visited this facility at approximately 7:15pm. We were seated promptly, our drink order was taken, and we then visited the buffet. Much of the food looked as if it had been sitting for a while but rather than assume, we gave it a try. I had beef and broccoli which seemed hot as I spooned it to my plate but upon eating was cold. I also poured one spoonful of egg drop soup which by the time I reached the table became inedible paste. The waiter passed, ask if everything was ok, to which I nodded, having just sat down and taken one bite of the rice which was alright. Nothing was fresh not even the egg rolls, everything tasted as if it had been sitting for at least 45 minutes or more. Since we had already taken a few bites of everything we figured we would probably have to pay for it and decided to atleast try dessert. Can?t mess up ice cream, right? Wrong! The ice cream was a tub and you had to scoop it yourself but rather than having sanitary spoons available they had an ice cream scoop sitting in water and not cleaned between uses; the water looked like it had been there all day. It wasn?t even clear! I declined the ice cream and chose apple cobbler instead but that had been sitting for an hour also and stuck to the plate not to mention the hard breaded top layer. Our check was cashed out at 7:35 meaning we were there only 20 minutes.