Staff was very friendly and warm. Dental hygeinest as well as dental assistant took time to explain procedures of the process.
I always feel appreciated and well treated. As always, the nicest ladies work at Grapevine Dental Care. I always feel appreciated and well treated at Grapevine Dental Care. The facility is uniquely designed with the latest technology and staffed with the loveliest ladies. Never thought I would look forward to going to the dentist.
This was a very difficult procedure, eight crowns all in a row, starting with a combination of old crowns, some original teeth, and some veneers. Since the time needed was estimated at four-and-one-half hours, Dr. Coats and crew came in on a Friday, normally their day off. Turns out the procedure took them six-and-one-half hours, but they were determined to do it right, with no short-cuts. Extra care was taken to insure reasonable comfort: pain pills before starting, nitrous oxide, and a TENS unit to provide mild electrical stimulation that relaxes jaw and neck muscles. Only negative was that the novocain injection didn't last quite long enough, so my gums were pretty sensitive while they were fitting and securing the temps in place. The whole staff was pleasant and thoughtful throughout a very long and tiring day, making it as "good as it could be."
5 Stars PLUS! The BAM Team (Becky, Amy, McKensy) make me feel so comfortable in my "dreamland"...and make me chuckle with your "trapeze" humor! And Rochelle (who referred me) is the bestest...she puts a "bright" smile on this face of mine!:-)
Dr. Coats and her staff made an outstanding impression. How marvelous to leave the dentist office feeling well-cared-for and what a nice surprise to be treated gently and efficiently by knowledgeable personnel who explain every step in the process in a smooth and professional way. I'm surprised to find myself looking forward to the next visit.
You'd be hard pressed to find a better dentist in the DFW area. Dr. Becky Coats presents a professional and polished crew, no matter the procedure. High-tech equipment and highly trained technicians assure a seamless and comfortable experience, and you're always out of the chair on time. High marks all around.
Becky Coats is the most accommodating and nicest dentist ever. She is always friendly and courteous and she never pressures you to get any procedures. Every hygienist has been fantastic - they've all done a great job with cleanings. Wait time is generally minimal. I think the most I've ever waited was about ten minutes, and I've usually been seen within a few minutes of arriving for my appointment. Look no further - this is the best dentist EVER!
Dr. Coats and her staff make your visit a relaxed, calm, happy experience. I used to hyperventilate when I went to the dentist and now I look forward to going.
Not the most pleasant thing I enjoy doing, but Dr. Coates and staff made this experience tolerable and effective. TV, music background and my comfort made the time go by quickly. Could have used some pain meds afterwards however. Overall, I highly recommend Grapevine Dental.
Dr. Coats and her staff made me feel very comfortable and relaxed! I went to 3 dentist before I chose her and what a great decision I made! Very satisfied!!
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