Squeaky Clean Windows

The first year I used them was great. This year they did not come close to doing what they promised. When I called to complain they said they would come out again. They never showed. This happened twice. Would never let them close to my house again.…

UNKEPT PROMISES. Company came highly recommended, unfortunately the truth was no where near the reputation. First do not let them set your schedule, if your cleaning to sell your house window cleaning should come as one of the last items. Second get IN WRITING exactly what will be done, windows inside & out, screens, sills and to what standard. Have one window cleaned and inspected before continuing the job. This gives you a standard to compare to the rest of the job. Third if a return visit is to be included, pro rate payment so when you have to finish the incomplete job you have not wasted all your money. Last ask the company to notify you before the crew comes into your yard after the job was completed to look for lost equipment. I looked up to find a stranger in my fenced backyard, when questioned he stated he was looking for forgotten or lost equipment, he did not come to the front door and ask, he just let himself in thru the gate, and had an entitled attitude.…

empty promises. This window company was referred to me, and I was real excited after hearing what they were going to do. Clean windows inside and out, screens, frames and tracks. When crew showed up they didn't seem to be on the same page as the person who gave me the estimate. Frames were not cleaned and there were streaks left on many windows and some spots that probably just needed a little elbow grease. I feel like they rushed through job. After work was done, it seemed to be an insult to them that I had some concerns about some of the windows. They begin to get an attitude that I didn't want to deal with. I finally just decided to write them a check and never use them again. Overall the windows looked fine...was just a little upset about the attitude at the end and not making sure I was satisfied. Also, make sure you are getting what is initially promised. Ask how they clean frames and screens.…