I scheduled my daughter's 7th birthday
party there expecting less than 15 kids, so I ordered the Iguana party. I invited about 20 kids, and I had 5 rsvp. The night before the party, I had another 6 confirm. Upon showing up, there were 31 kids. Did Leapin' Lizards freak out? Nope, the ordered more pizza, and accommodated the party as if it was no big deal that I sprung double the amount on them with literally NO notice. They (and I MEAN EVERY staff member) were incredibly sweet, helpful, knowledgable and didn't flinch at all the kids. They didn't even produce forced smile when all the kids just kept on coming. I had party room 2, and more than one parent commented on how cool it is decorated (like a jungle scene) and one parent wants to have the mural done in their kids room now. The host they provided passed out all the food, all the drinks and I didn't really have to do anything. Also, while going from room to room, the host made sure to have plenty of water for the kids. They even helped us take all the presents out to the car. I can't rave enough about how wonderful the experience was.
The set up is great, there were so many different bouce houses and everywhere was large enough that my party of 31 kids and 26 adults didn't feel cramped at all.
I will book another party there again.
Thank you for providing a great place for our kids to play. We see and know you work so hard to make the experience great for our kids and us!!! You are appreciated <3. I hope more folks with the normal great experience will post on your behalf. Unfortunately the people you can't please or have abnormal expectations are the ones to take time to tear you down. We will keep coming and telling our friends about your wonderful business!!!! Smile, you are doing a GREAT job.
Sorry Ashley that you had a bad experience. As you can see from most of the comments this is not the norm. Unfortunately our thousands of happy customers rarely are the types to write reviews. We try so very hard to keep our facility clean. Any given day we have 5 people on staff that their sole job is cleaning. You are right that parents do not watch their children. We have it posted all over the facility that they are responsible for watching their children. In 5 years I haven't found a way to make them do so. We do our best to watch them and have 4 employees in the back depending out how many parties we have at that time. I can only speak for myself but I have 2 kids at home and they can mess up just as quick as I clean up. Can you imagine having hundreds of kids?? Coke is not even allowed in the toddler room if there was a broken chair it must have just been broken because we check the toys throughout the day and they are taken to the sink for cleaning at the end of every day. I don't doubt this was the case when you were there and all I can do is apologize and hope to help you understand that we clean all day every day but on busy day's I am aware that it is hard to keep up. We even have a notice regarding this on our home page of our website. We can only do so much, we ask that the parents watch their children and that they help to clean up their own messes or at least let us know that they made a mess. Again, I hate that you came on a busy day and had a bad experience. My goal is that everyone has a GREAT experience and can't wait to come back. Thank you for your comment it has been passed on to the staff and discussed to make sure we are doing our best at all times.
This place is terrible. There is no supervision and kids run around tearing the stuff up. There was coke spilled all over the toddler area and there was a broken chair with screws sticking out of it in the toddler area as well. The workers are nowhere to be found and the parents don't watch their kids either. The place is filthy. I would def not recommend
WONDERFUL!!!!. My son just had a party here this past Sunday. I can not express how wonderful it was! Cupid (I think his real name is Isiah?) did such a great job! He knew each kid by name, he knew when one was missing, he was SO friendly and helpful! This party was AMAZING!! They did an amazing job! CUPID WAS WONDERFUL! Great customer service from EVERYONE! We will definetly be returning!
My son loves this place. We live about 5 minutes away so its in a very convinient location and the admission price is affordable.
Obviously the owner cares enough to read reviews about their business, because previous complaints have been addressed. We went twice once during the early part of March and just last weekend. During the former visit I noticed an employee's sole job was to go around and continuously clean the inflatables. The smell was very much improved as well as the cleanliness. The toddler room toys were clean and intact, there's also an inflatable designated just for the toddlers, which is nice. On the last visit there was a new palm tree inflatable obstacle course which my son loved! He's 4 and small for his age but is able to safely complete all of the obstacle courses at Leapin Lizards. He has a blast everytime we go.
Leapin Lizards is safe, fun and clean, (and I am anal when it comes to cleanliness). All I ever see there is kids having a great time, jumping, climbing and sliding with joy. There are always birthday parties going on during the weekends which is expected, the rooms are shut down for 20 minutes at a time for private bday guest use. The employees make sure to mention that over the loudspeaker. There has been a time I didnt hear the announcement but left the room shortly after I realized what was going on. They are also considerate enough to place seats and tables around the inflatables so the parents can relax while the kiddos jump.
Overall, this is a great place to take the kids for a couple of hours of fun. I wish there was a season pass or something.
Very Enjoyable Experience Here!. Hadn't been here in over 3 years but was pleasantly surprised that it is STILL a great place for your kids to have fun. Love that it is so big and so many jumpers are available in one huge room rather than sectioned off and exclusive. My child is older now but still had a wonderful time with friends here. I enjoyed the space provided for parents to sit nearby and still be comfortable while waiting. The staff was very friendly. I would definitely recommend.
This place was GROSS!! Definitely quantity over quality...
I took my 3 year old here today, having read other customer comments praising this place as one of the best in DFW. I don't know what standards these folks have to compare indoor jump places to, but I will never take my son back here.
Upon walking in, you're greeted with a nice, musty smell. I wanted to turn around and leave the moment we entered but my son was so excited to jump that I decided to give it a chance. The place was packed, as is expected on a Saturday. We were told that there were 2 parties going on and we could use 1 of the rooms.
We walked in to the jump area, at first glance I though "wow, there's a lot of things to do in here''...we walked over to the jump room we were told was free and again I was ready to leave. These jumpers looked like they had NEVER been cleaned/sanitzed, I was hesitant to let my son jump, knowing he would get done and for sure be sick. On we went...ever jumper we went in was dirtier and nastier than the last. Some of the jumpers had entrances that had step stools to get up into the thing, I saw NUMEROUS children fall off these things. Some of the big jumpers were not tethered together correctly so there were gaps between them, i actually had to rescue my son from one of the openings.
The staff seemed like a nice bunch of kids and though my son had a blast, I will never take him back there. If you are looking for a germ-infested, unsanitary, chaotic place to take your child...Leapin' Lizards is the place for you!!
Dirty. We went here for a birthday party. My 4 year old bounced in the bounce houses, but I took my 14 month old in the under 3 area. It was SO dirty. I couldn't stand it after about 5 minutes. There was gum stuck to one of the toy kitchens, and my daughter kept finding little toy pieces, one definitely small enough to be a serious choking hazard. The toys looked liked they had never been cleaned. One of the parent chairs in there looked like someone had peed on it. My daughter's socks were dirty just after a few minutes of being in there. My 4 year old had a blast though, so it's not all bad. I just wouldn't recommend it for younger children. Also, the party room was so cramped I couldn't get my stroller with the baby in there so I had to eat out in the common area with her.
Attn Mgmt and/or Owner. Please don't take experience with bad customers to heart, simply put their momma should have taught them better manners. I've taken my 3 step kids to your location numerous times. It's been crowded, chaotic and staff was spread thin but always polite and went above and beyond to make the kiddo's happy which is all I'm concerned about. We're planning the next birthday party at your business because of our great experience. No worries, we'll pay what's owed and not take advantage of someone's mistake. Thanks again to your staff for being patient with my kiddos and making their day out a ton of fun.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!