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Hiley Volkswagen
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GREAT SERVICE AND SALES. I could not have asked for a better experience. From the saleman Ken Erwin to the sales managers and Service. I leased in November 2011 and Love my VW.
HORRIBLE EXPERIENCE. I am totally disappointed in my experience at Hiley Mazda. I bought a truck there last week and well, first of all, I drove it home and then realized that I had no paper dealer plates on the truck. So I kept my rental truck for another day and left the truck I just bought at home. The next day I went back and picked up the paper dealer plates and put them on my truck so I could drive it to work the next day. I drove the truck to work and when I left for lunch it started dropping all the coolant. Since I had barely put 20 miles on the truck I called Hiley Mazda and asked what they wanted me to do with it, figuring they would at least want to look at it and help me with the repair costs. No such luck. They told me that I bought a truck as is and they can…
Overall great experience. This is a GREAT dealership.. I wasn't even sure I could buy a car because of bumps and bruises on my credit due to a job loss five years ago. The staff at Hiley Mazda didn't let that deter them. They worked so hard to help me find the right car (and with the features I wanted!), at the right price. They worked so hard to get me the best interest rate possible t make the payments as low as possible. I have to say I was amazed and the financing they were able to work out. Throughout the process, every person I dealt with kept me informed and they were always truthful and upfront with me about things I couldd and could not do. Everyone from the sales staff to the finance team earned my respect and you can bet I will be a repeat customer. They were not pushy at all and as a result, I drove home with a very nice Mazda 3 Touring Car! Thank you Hiley Mazda. You guys are tops!…
