1501 Gaylord Trail, Grapevine, TX | Map it
76051 32.955881 -97.062701(817) 778-8726 | View Website
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Amazing hotel!. The Gaylord Texan is huge! It is a giant hotel but its service isn't lost in its size. Great place for a staycation. Lots of amenities from the restaurants and the Glass Cactus on site to the historic Main Street area of Grapevine and the shopping and restaurants there to Grapevine Mills Mall to the Cowboys Golf Courseto Lake Grapevine and also hiking and biking trails. Definitely recommend it.…
Nightmare. My husband and I wanted to go somewhere special for our 27th wedding anniversary. This place was a nightmare. The rooms were small and the balcony for viewing the atrium is so small it is not really safe for two people. The beds were rock hard! There was no sleeping and in addition to the beds, at 5 am someone programed the in room alarm to play hispanic dance music every 5 minutes for a hour. The shower produced such low water pressure that we actually checked out and went home to shower. This was a very expensive lesson to learn, but I am glad we did this so we can tell others. My husband has worked in Radio in Dallas for 14 years and believe me, we will share our experience with everyone. This hotel is a great place to visit, share a meal and shop, but don't spend the night!…
Two years in a row.. Overpriced, Poor Service, Crappy ROOMS and most of all NO SLEEP. I can get this experience at a roadside motel and save hundreds.. Conference held there two years in a row - bad omen. First experience terrible.. could not get the room requested some pisspoor excuse about not having any.. 2nd year really pestered about the room type.. I got it but everything else was down hill. Texas station was a joke for service and prices, rooms were especially small, BEDS were ROCK SLABS .. no support staff didnt care. for a conference coupled with vacation, 1700 in room, resort fee (whatever the hell that is; over priced parking) charges was a car jacking. better to stay at the Great Wolf or down the roady at a Hilton/Embassy suites.…
Horrible. I took my husband for their "Just the two of us" package. I bought it with one of their gift certificates. When we made the reservation they asked for a credit card to hold the room, no problem I gave it to them. When we checked in I let them know I had bought a gift certificate from them for this certain package. Then they need to see a credit card for any extras that may be charged. No problem I gave them one. After all was said and done I was charged full price times 3, over $1900.00. I have been trying to get all the charges reversed. It has been a nightmare! They seem to think this is all normal buisness. I will NEVER use one of their hotels again. So much for that relaxing, romantic weekend!…
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