Going back to Bob's. RUINED VALENTINES DINNER - Chose Silver Fox based on all the great recommendations from friends, etc. Valentine weekend, I Do Not Recommend the Couples Special. Really cheap, bad filets and cut-rate lobster tails. Service was terrible. They ran out of clean glasses around 8:30. They actually served some other guy a martini in a brandy sniffer!! He seemed real happy about that. Had to wait for 15 min. before anyone came to our table when seated. Waiter apologized and said he would take care of us. Asked if this was our first visit we said yes. We had to ask for everything from drinks to bread. Brought a Crown and Coke in a tall cola glass bc they ran out of short glasses. It was all Coke, little Crown. Husband took it to the bar himself to get some Crown in it. Waited and waited to get bread, salads came out first still had to ask for the bread. III Forks salad was good, but that was it. Not worth $130/couple for salad. My steak was med well and we both ordered medium. Had to send mine back, wait for a new one, while my lobster tail sat there. I ate some of the lobster tail, and had a few bites of my husband's steak, but it's nice to have your own meal and be able to eat your filet and lobster together. Manager knew we were not happy, but really didn't seem too concerned, until we asked the other waitress (our waiter was obviously avoiding us, walking right by our table several times) to see the manager. Took him at least 5 min. or more to come over. Didn't charge us for dinner, which was good, bc we really didn't feel like paying for it. But still brought us a bill for the crappy drinks and my glass of wine. REALLY?? We just had a terrible dinner and terrible service and you still need your $20 for the glass of wine and 2 glasses of Coke? We will definitely be back at Bob's very soon. It was a mistake to try this place. We have been going to Bob's or Kirby's for years, always great steaks and great service. I just hate looking forward to a really nice dinner (it had been awhile) and then get treated this way, especially when it seems lots of others have great experiences here. Very Disappointed.
We always return to the Silver Fox. Great service, great menu, great wines. Sometime's it's a little to loud, would recommend a table in the smaller dining rooms. Make sure you make a reservation or else you'll wait.
Lots of potential, but disappointing..
The experience was off to a slow start when we had to wait 20-25 minutes for a table, despite having a reservation. Fortunately, we had no plans after dinner so this was easily forgiven. Besides, the bar provides a very welcoming atmosphere.
First the salad, ordered with the bleu cheese on the side, arrived with a mountain of bleu cheese on top. It's just an honest mistake, so I let it slide without mention.
Next the steak, fillet medium-rare, au poivre- which means seared with a peppercorn crust, and usually accompanied with a cognac or brandy sauce. The steak came out bare, and slightly overcooked - no pepper crust, no sauce. I inquired about the discrepancy. For the au poivre- mispronounced by the waiter- I was served a gravy boat full of cracked black pepper, and no sauce. The waiter assured me that their version was crust only, without sauce- though strangely it is listed under "sauces." He offers to have it remade with the peppercorn crust, but I declined and opted for a side of the peppercorn gravy, rather than watching everyone else eat.
We decided to forgo dessert and I ordered espresso. I was presented with a delicious looking cappuccino- which I rejected in favor of the espresso that I actually ordered. When it did arrive, it was tepid since the cup wasn't warmed, and notably devoid of anything resembling crema. I understand the place is not a coffee shop, but it tasted more like a shot of lukewarm percolated coffee, than an espresso.
Alas, there were some positive aspects. The steak itself was tasty, albeit far from what I specified. The whipped potatoes and the macaroni, made with truffle oil, were divine. The service (aside from the seating) was prompt and friendly, though markedly lacking in precision. I suppose my expectation was that for about a hundred dollars, at least one course should have come resembling what I ordered.
Based on other reviews, I suspect my experience may be unique.
Don. The location can be misleading, situated betwwen a gas station and a fast food place and across the street from a strip mall. That aside, waiters are knowledgable wine list is complete and the ambiance very romantic. One of the best salads in town great steak and lobster. Give it a try.
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